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https://www.bedsoleandcompany.com/Dan Gettens heads OnProcess Technology's customer market research, which provides OnProcess clients with deep visibility and actionable insights into the customer experience. He also leads the definition, development and delivery of OnProcess' analytics strategy and the platform underlying the company's managed services offerings, including IoT-based analyses, predictive and prescriptive analytics, in-depth Voice of the Customer analytics and initiatives to apply Lean Six Sigma methodologies in developing these methodologies. Prior to OnProcess, Dan was Vice President of Global Business for Corporate Software and Director of Global Accounts for Digital and Compaq. Dan is Lean Six Sigma Master Black Belt Certified, and received a Bachelor's degree from Middlebury College and a Masters degree from Yale University and Rensselaer Polytechnic Institute.